Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bevz222


October 19, 2023

5  out of  5 rating by Bevz222
"We were given to her after our agent retired from state farm .She's been great always answer's our questions."
Profile photo of Diego Basulto

Diego Basulto

September 28, 2023

5  out of  5 rating by Diego Basulto
"Great Customer service and dedication to the consumer."
Profile photo of Lizbeth Gutierrez

Lizbeth Gutierrez

September 6, 2023

5  out of  5 rating by Lizbeth Gutierrez
"Juana Serrato made my experience with Statefarm the best! She was very welcoming and explained thoroughly what policy I was signing up for. She made sure I had no questions before we moved forward. By far the best customer service experience I’ve had when compared to other companies. Definitely will be recommending her to friends and family!"
Profile photo of Louis Lyons

Louis Lyons

September 1, 2023

5  out of  5 rating by Louis Lyons
"Maria Lopez’s office offers great service, very responsive and thorough! Juana Serrato was very helpful when updating our policies. I would highly recommend State Farm through this office!"
Profile photo of Raquel Martinez

Raquel Martinez

August 31, 2023

5  out of  5 rating by Raquel Martinez
"Juana was very professional, friendly and pleasant. she was very helpful, and was able to answer all the questions I had. I strongly recommend her without hesitation."
Profile photo of David Morris Jr.

David Morris Jr.

August 31, 2023

5  out of  5 rating by David Morris Jr.
"Juana was great!! Provided all the information I needed in great detail and was able to answer any questions asked. I am very satisfied with the service I received. Thank you Agent Juana."
Profile photo of Patricia Praytor

Patricia Praytor

August 31, 2023

5  out of  5 rating by Patricia Praytor
"Thank you for explaining everything I needed to know it was every helpful and thank you for being so kind and friendly."
Profile photo of Rosemary Maldonado-Jilote

Rosemary Maldonado-Jilote

August 30, 2023

5  out of  5 rating by Rosemary Maldonado-Jilote
"Juana made my experience great! She made everything so simple. She gave great customer service and made my transition to State Farm easy. I definitely recommend anyone to her."
Profile photo of Kim Giesbrecht

Kim Giesbrecht

August 29, 2023

5  out of  5 rating by Kim Giesbrecht
"We had been with our prior agent for decades until his retirement. Our policies were transferred to Maria Alvarez’s office. We met with Juana for our annual insurance review. Very knowledgeable, explained the pros and cons of each of our policies (home, life, auto) in layman’s terms and friendly Highly recommend"
Profile photo of Amani Carter

Amani Carter

August 24, 2023

5  out of  5 rating by Amani Carter
"Rep Juana S is amazing and very informative!! Amazing insurance firm to have when starting out on your own!!"
Profile photo of Saira Ambriz

Saira Ambriz

August 19, 2023

5  out of  5 rating by Saira Ambriz
"Juana was very kind, patient, and understanding as I was a new client!"
Profile photo of vincent williams

vincent williams

July 18, 2023

5  out of  5 rating by vincent williams
"Very Professional, personable and great customer service. Juana Serrato has been great to work with. Great follow up"
Profile photo of Gustavo Rangel

Gustavo Rangel

March 11, 2023

5  out of  5 rating by Gustavo Rangel
"Insured my truck in minutes!"
Profile photo of Melissa Garcia-Rios

Melissa Garcia-Rios

March 3, 2023

5  out of  5 rating by Melissa Garcia-Rios
"100% worth it!!"
Profile photo of Samantha Vargas

Samantha Vargas

March 3, 2023

5  out of  5 rating by Samantha Vargas
"Very helpful & kind"
Profile photo of Frances


March 1, 2023

5  out of  5 rating by Frances
"This has taken me some time to fill out but I just want to say my agent Jwanda she is such an awesome person and I wouldn't have went with this company but the way she presented about State farm I couldn't turn it down so I love being in this insurance company thanks you State farm you guys are awesome"
Profile photo of Omega788


February 28, 2023

5  out of  5 rating by Omega788
"Recently switched insurances for both auto and home and our agent Juana has been great. Everyone at the office are really nice and helpful."
Profile photo of ricardo carrillo

ricardo carrillo

February 28, 2023

5  out of  5 rating by ricardo carrillo
"Good customer services and best affordable prices for auto and business insurance. I’ll be recommending them for sure thank you"
Profile photo of Renee Jackson

Renee Jackson

February 2, 2023

5  out of  5 rating by Renee Jackson
"Excellent customer service!"
Profile photo of Stepan Elvajyan

Stepan Elvajyan

January 16, 2023

5  out of  5 rating by Stepan Elvajyan
"Thank you for helping me, Juana was awesome."
Profile photo of monica alonso

monica alonso

January 6, 2023

5  out of  5 rating by monica alonso
"I received amazing service obtaining my business Policy from Paola she was super helpful and very professional she was also very patient in explaining every little detail I will be referring friends and family!"
Profile photo of Lizeth Rodriguez

Lizeth Rodriguez

January 5, 2023

5  out of  5 rating by Lizeth Rodriguez
"Everything here is really nice. team member Paola helped me out and I absolutely loved her. Definitely would recommend."
Profile photo of Silvia Rodriguez

Silvia Rodriguez

January 5, 2023

5  out of  5 rating by Silvia Rodriguez
"Juana fue excelente explicando todo con detalle sobre la poliza de vida, muy paciente y muy amable. Super Recomendada."
Profile photo of Evelyn Serrato

Evelyn Serrato

January 5, 2023

5  out of  5 rating by Evelyn Serrato
"I absolutely love this office. Juana always takes care of all of questions and is very professional. If we have any questions regarding our coverage she explains it to us in detail. I like that this office emphasizes taking care of their customers and helping them understand their coverage. Thank you for everything you do!!"
Profile photo of Robert Selinski

Robert Selinski

January 1, 2023

1  out of  5 rating by Robert Selinski
"30+ year customer Very unhappy with this office, we’ve been State Farm customers for over 30 years. Dealing with this office has been very challenging and frustrating. We bought a new car and the finance company wanted a binder sent over asap after several phone calls and was promised it would be sent over quickly it wasn’t. We had to call the after hours 800 number for a State Farm representative who took care of our needs in about 10 min. We also wanted to remove one of our other son’s from our policy our son had moved out of our home with his wife, Maria’s office and the underwriter wanted proof that our son no longer lived at our home. I don’t see where it’s any of their business as to the location that our son lives. This is his personal information and we feel it’s none of State Farm’s business of his home location. Beware of this office."